Last Updated: November 13, 2023<\/p>\n
Your Online Privacy is Important to Us!<\/p>\n
One of our top priorities here at Willis Music is to respect the privacy rights of anyone who visits or purchases products from us. This Privacy Policy covers all Personal Information processed by any of our websites that post this Privacy Policy (collectively, our \u201cWebsite\u201d) and for any of our services.<\/p>\n
Personal information means any information that\u2019s about you, and we do not release personal information about our individual customers and visitors without their permission. We do not sell, trade, or rent your personal information to others. We may share your personal information with certain third parties to provide services to you, as noted below in Disclosure of your Personal Information. We do collect information from our customers and visitors, which is used to process orders and to improve your shopping experience with us!<\/p>\n
Please note that the information provided in this statement relates only to our policies and practices. We are not responsible for the content or the privacy policies of third-party websites to which we may link. If you submit personal information to any of those sites, that information is subject to their respective privacy policies, and we strongly encourage you to carefully read such privacy policies.<\/p>\n
We occasionally send product updates and special offers to those customers and visitors who have signed up to receive such information. You can be removed from our email list at any time by clicking the unsubscribe link in all of our emails.<\/p>\n
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In the course of a visit to our Website, we collect a variety of information directly from visitors and customers. On certain pages, users may be asked for personal information to provide a service or carry out a transaction that they have requested. The personal information we collect from a user in any of these circumstances may include:<\/p>\n
\u00a0<\/strong><\/p>\n As is common with websites providing e-commerce services, a record of all visits to the Willis Music family of sites is stored on our web servers. This includes cookies, which are small files placed on the hard drive of your computer. Information collected includes details such as a visitor\u2019s IP address, browser type, referring page and time of visit. We also collect information about visits to our sites, including what pages are viewed, the number of bytes transferred, the links clicked, the materials accessed, and other actions taken within our Website. On sites that are entered with a user ID, we may connect this information with the identity of the registered user to provide the user restricted access to transaction histories, to allow the user to view and modify personal data and preferences, and to determine the user\u2019s potential interest in our products and services.<\/p>\n When customers register an account with our Website, we gather the email address and password provided. Passwords are stored in an encrypted format for the protection of our customers. Email addresses provided to us for the purposes of creating an account or subscribing to a newsletter are stored securely on our servers.<\/p>\n In the course of completing an online transaction, we collect credit card information from customers using secure industry-standard data encryption technology.<\/p>\n \u00a0<\/strong><\/p>\n We use our customers\u2019 personal information for the purpose it was collected. In some cases, personal information is required to perform certain functions. You voluntarily decide if you want to provide us with your information. You may be asked to provide your personal information to:<\/p>\n In order to offer a more consistent experience in interactions with Willis Music, information collected by our Website may be combined with information we collect by other means.<\/p>\n We use the information collected in our server logs to analyze how visitors use our sites, to improve the efficiency of our systems and to enhance the quality of the user experience on our sites. This data is useful in analyzing the performance of the hardware and software that run our sites, as well as supporting the analysis of site security.<\/p>\n Email addresses provided to us for the purpose of creating an account are used in the course of communications concerning transactions or other customer service activities. Email addresses provided to us by those opting into our newsletters and marketing communications are used to inform participants of sales, promotions, events and activities we feel might be of interest to our subscribers. It is the policy of Willis Music not to sell, rent, lease or otherwise distribute email addresses of our customers or subscribers to any third parties for any purpose.<\/p>\n With our customers\u2019 permission, we may use their personal information gathered via our Website to inform them of products or services available from Willis Music. When collecting information that might be used to contact customers about our products and services, we will always provide the opportunity to opt out of receiving such communications. Moreover, each e-mail communication we send includes an unsubscribe link allowing customers to stop delivery of that type of communication. If they elect to unsubscribe, we will remove them from the relevant list within 30 business days.<\/p>\n Your phone number to provide you with a responsive text message to your question based on your voluntary submission of your phone number. For further information about our text messages to you, please refer to our Terms of Use<\/a>. To opt out from receiving text messages, please contact us via the details in the Contact Us section below, or follow the procedures with the text message provider, as noted in our Terms of Use.<\/p>\n Credit card information collected from customers is used to process payment for orders.<\/p>\n \u00a0<\/strong><\/p>\n We may disclose your contact information, communication information, usage information, and information from surveys to the following third parties:<\/p>\n We may also share your personal information with your consent or at your express request. We may share anonymized or aggregated data internally and with third parties for any purpose. Such information will not identify you individually.<\/p>\n \u00a0<\/strong><\/p>\n You can contact us as set forth in the Contact Us section below to request access to, correction of, or deletion of personal information that you have provided to us. We may also ask you to verify your identity before we respond to your request. Depending on your request, we may not accommodate your request to change information if we believe the change would violate any law or legal requirement or negatively affect the information\u2019s accuracy.<\/p>\n You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. However, if you disable or refuse cookies, please note that some parts of these websites may become inaccessible or not function properly.<\/p>\n <\/p>\n Our websites include links to other websites whose privacy policies may differ from this Privacy Policy, including websites under the control of Steinway & Sons. If you submit Personal Information to any of those sites, such information is subject to third party privacy statements. We strongly encourage you to carefully read the privacy statement of any website you visit.<\/p>\n \u00a0<\/strong><\/p>\n Our Website and services are not intended for children under 13 years of age. We will not knowingly solicit or collect personal information from children under 13, or the relevant minimum age under applicable local legal requirements, except as permitted under applicable law. If we learn that we have received information directly from a child under 13 without his or her parent\u2019s or legal guardian\u2019s consent, we will make commercially reasonable efforts to delete such information.<\/p>\n <\/p>\n This site uses the latest technology to protect all of the information you send and receive during the checkout process. The connection between your browser and our server is encrypted with industry leading SSL technology. SSL encrypts all of your personal information, including credit card number, name, and address, so it cannot be read as the information travels over the internet. Your browser must support SSL.<\/p>\n <\/p>\n This Privacy Policy may change from time to time.<\/p>\n <\/p>\n If you have any questions about this Privacy Policy or our use of your personal information, please contact us:<\/p>\n By email: support@willismusic.com<\/a><\/p>\n By phone: 800-354-9799<\/p>\nInformation we collect from visitors to our web sites<\/h1>\n
Cookies Automatic Data Collection Technologies<\/h3>\n
Email Addresses<\/h3>\n
Credit Card Information<\/h3>\n
Reasons we use the collected information<\/h1>\n
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Technical and Online Files<\/h1>\n
Email Addresses<\/h1>\n
Phone number<\/h1>\n
Credit Card Information<\/h1>\n
Disclosure of your Personal Information<\/h1>\n
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Your Rights and Choices<\/h1>\n
Accessing, Updating, and Deleting Your Information<\/h3>\n
Cookies and Automatic Data Collection Technologies<\/h3>\n
Third Party Links<\/strong><\/h3>\n
Children<\/h3>\n
Data Security<\/h3>\n
Changes<\/h3>\n
Contact Us<\/h1>\n